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About us

Nexpert is a Finnish expert company that helps small and medium-sized businesses automate administrative processes. Our goal is to make our customers’ lives easier by reducing errors and freeing up time for more important tasks.

Who Are We?

Human-centric automation for administrative processes

Nexpert is a Finnish expert network that helps organizations adopt digital solutions, artificial intelligence, and administrative process automation in a practical and business-oriented way. We offer AI workshops, deployment management, information management development, and expert support for organizations that want to improve their operations in a structured and sustainable manner.

We do not offer ready-made team structures. Instead, we assemble expert teams based on the specific needs of each assignment. Our network model allows us to find the right specialists for every challenge, whether it involves technology, process development, data, engineering expertise, or administration.

Our way of working is based on practical development. We also apply this approach in Project Heartware, which serves as Nexpert’s corporate social responsibility initiative. Through Heartware, we organize AI workshops and experiments related to developing digital skills together with participants. The insights gained from the project also support our client work and help us better understand the practical challenges of digital transformation.

Instead of ready-made templates, we combine precisely the expertise that each project needs. This allows us to respond flexibly and efficiently to multi-disciplinary development needs.

Nexpert’s goal is to make digital solutions clear, practical, and easy to implement. We help organizations make use of technology, develop their processes, and build operating models where digital solutions support everyday work as well as long-term business goals.

Nexpert digital solutions and administrative process automation workshop
Nexpert workshop
Nexpert, digital development

Values

Our Values

01

Artificial intelligence, automation, and digital solutions are tools for us that should support daily work and produce long-term value.

02

We want to help organizations transform complexity into clearer, more functional ways of working.

03

We believe the best solutions are built together.

04

We always start with people. When solutions are designed to support the people who use them, change is far more likely to succeed.

Expert network

Our network

Mia Ruusila
01

Mia Ruusila

CFO services, Finamia Oy

LinkedIn
Rajan Kumar V K
02

Rajan Kumar V K

Digital twins, D.Sc. (Tech.) | AI, IoT

LinkedIn
Michael Vonlanthen
03

Michael Vonlanthen

AI Enabler, Miosu Oy

LinkedIn
Joonas Mustonen
04

Joonas Mustonen

Software development, Selko Solutions

Alex Metcalfe
05

Alex Metcalfe

IT Consultant, Nörtti Paikalle

LinkedIn
Anna Krasnolobova
06

Anna Krasnolobova

Marketing Specialist, Symphony of Views

LinkedIn

Founder

Meet The Founder

Tanja Karonen, founder of Nexpert

Hi, I am Tanja – the founder of Nexpert. I work where business, people, and practical execution meet. I help organizations adopt digital tools and artificial intelligence in a way that genuinely improves everyday work.

My background combines a YAMK degree with a focus on business technologies and a wide range of practical experience in construction, infrastructure, software development, HoReCa and tourism. In different roles and industries, the same observation was repeated: workflow and profitability improve when daily routines are simplified, waste is eliminated and the right steps are automated. But change is not about systems or instructions, it's about people. That's why development needs to be done together with employees and experts - those who know the work practices and are part of the process themselves.

In 2024–2026, Nexpert was the lead service provider when the Finnish Transport Infrastructure Agency (Väylävirasto) developed and introduced a common self-delivery operating model for general, road and rail planning. I mapped the process, wrote the quality assurance texts for the management system together with the agency's working group, led expert workshops, coordinated comment rounds, built the templates and supported the rollout. The work confirmed what I believe: a shared way of working only works when every role knows what it means in their own work. Read how the work was done →

I am a real team player. Real change doesn't start with tools. It starts with people, clarity and trust. That's why Nexpert's work is always collaborative: together we define what's important, choose the right solution and make it stick through hands-on training and workshops. At Nexpert, technology is never the end goal. It is the way we build smarter workflows, better decision-making and long-term value. So no one is left behind in the transformation.

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Which administrative task takes up the most time in your organisation?

We pick one recurring workflow and look at:

  1. where the time goes
  2. where information breaks down
  3. what's done unnecessarily or repeatedly
  4. what can be simplified
  5. whether technology is really needed
  6. how the improvement can be established as part of everyday work