Matka kohti edelläkävijäorganisaatiota - visuaalinen esitys tekoälyagenttien rooleista - Microsoft Työelämän trendit 2025

Author: Tanja Karonen

  • YAMK-opinnäytetyö osaksi julkishallinnon TKI-hanketta

    Master's thesis as part of a public sector RDI project 3

    What is worth planning in advance? A Master’s thesis in a university of applied sciences can be a surprisingly effective way to implement an RDI project in public administration. The organization gains access to research-based development, fresh expertise, and an opportunity to examine…

  • Yksi näkymä koko laadunvarmistukseen

    One View for the Entire Quality Assurance Process

    This is how the self-delivery of road and railway design was standardized Tanja Karonen Road and railway design is a long, multi-stage, and strictly regulated process. The design is guided by EU regulation, national legislation, the Finnish Transport Infrastructure Agency's Technical...

  • Case: TKI-hanke oppivan organisaation rakentamiseksi Valtionhallinnossa

    Case: An RDI Project for Building a Learning Organisation in Public Administration

    In a state administration organization, a situation was identified that is familiar to many large expert organizations: feedback, observations, and development ideas continuously come from many directions, but the learning generated from them does not necessarily get shared...

  • Väylävirasto – kustannussäästöjä laadunvalvonnassa

    Finnish Transport Infrastructure Agency – cost savings in quality control

    Summary In the Finnish Transport Agency's design projects, quality assurance is not just a checklist but a part of long-term risk management and information preservation. The preparation time for road and rail projects can be up to 20 years, which…

  • Hukka on ylikulutusta

    Waste Is Overconsumption

    Finland's ecological overshoot day was April 1, 2026. I was at a construction site where over ten million kilograms of steel were used for rebar, and this is an example story of a situation that is unfortunately all too familiar in subcontracting...

  • Miksi Nexpert on osa Crush Movementia

    Why Nexpert is part of Crush Movement?

    This article is the final installment of the Project Heartware blog series, which turns our gaze inward. This is a personal reflection on belonging. I explore why Nexpert is part of the Crush Movement—and what resonates with me in the Crush Movement’s ideology, values, and approach. This is not a partnership story or a brand collaboration.

  • Kenelle Project Heartware on tarkoitettu?

    Who is Project Heartware intended for?

    Project Heartware is designed for non-profit associations and organizations that work with people at risk of being left behind as society becomes increasingly shaped by new technologies. These risks may be related to age, language barriers, disability, unemployment, rehabilitation, challenging life circumstances, or simply limited opportunities for lifelong learning.

  • Case Kris Tampere: Toimijuutta tekoälyn avulla

    Kris Tampere Case: Agency through Artificial Intelligence

    Kris Tampere works with people who have a history of substance abuse or criminal activity and who are receiving support to re-enter the workforce and find stability in their daily lives. From Project Heartware’s perspective, this group represents one of the key reasons why the project was established.

  • Case Eläkeliitto: Uteliaisuudesta toimijuuteen

    Case Eläkeliitto: From Curiosity to Agency

    This branch of the Finnish Pensioners’ Association became the first AI workshop group in Nexpert’s Project Heartware. In my view, older adults are a particularly important and timely target group. The active members of these senior citizens’ associations already use computers and mobile devices as part of their daily activities. They coordinate activities, handle communications, and support their members through digital channels.

  • Yhteiskehittäminen Crush :in kanssa

    Co-creation with Crush

    We are proud to be members of the Crush Movement community. In addition to offering inspiration and networking opportunities, it also gives us the chance to truly shape the future together.

  • Master's thesis as part of a public sector RDI project 3

    What is worth planning in advance? A Master's thesis in a university of applied sciences can be a surprisingly effective way to implement a public sector RDI project. The organization gets access to research-based development, fresh expertise, and an opportunity to examine its own operations a bit more deeply than in normal project work. The student, in turn, gets to do work that has a real commissioner, a real development need, and in the best case, also a concrete final result to be implemented. But these two worlds do not…

  • One View for the Entire Quality Assurance Process

    How the self-handover of road and railway design was harmonized Tanja Karonen Road and railway design is a long, multi-stage, and strictly regulated process. The design is guided by EU regulations, national legislation, the Finnish Transport Infrastructure Agency's Technical and Safety Guidelines, as well as the RTJJ, the Safety Management System for Railway Actors, and the TPJJ, the Safety Management System for Road Maintenance. A design project lasts several years; for the largest projects, the entire lifecycle of design and implementation can stretch up to twenty years. Along the way...

  • Case: An RDI Project for Building a Learning Organisation in Public Administration

    Valtionhallinnon organisaatiossa tunnistettiin tilanne, joka on tuttu monelle isolle asiantuntijaorganisaatiolle: palautetta, havaintoja ja kehitysideoita tulee jatkuvasti monesta suunnasta, mutta niistä syntyvä oppi ei välttämättä jakaudu koko organisaation käyttöön. Palautetta kyllä käsitellään, mutta usein sen pohjalta saatu oppi jäi yksittäisen hankkeen, osaston, tiimin tai yksikön käyttöön ja sitä ei muisteta, ehditä, ymmärretä tai tiedetä jakaa muille. …

  • Finnish Transport Infrastructure Agency – cost savings in quality control

    Summary: In the Finnish Transport Infrastructure Agency's planning projects, quality assurance is not merely a checklist, but part of long-term risk management and knowledge retention. The preparation time for road and rail projects can be up to 20 years, which makes quality assurance exceptionally demanding: information has time to change owners, systems, and contributors multiple times. In this overall entity, the quality assurance process for planning projects was developed across several parallel sub-entities: the minimum requirement for self-handover by design and implementation service providers, as well as the client's quality assurance points...

  • Waste Is Overconsumption

    Finland's Earth Overshoot Day was April 1, 2026. I was at a construction site where over ten million kilos of rebar went into concrete reinforcement, and this is an example story of a situation that is unfortunately familiar in subcontracting. The rebar workers had finished their part. The inspection had been done. After that, the formwork carpenters arrived and noticed that some of the reinforcements prevented the installation of tie bolts. The end result was that the rebars were cut with an angle grinder…

  • Why Nexpert is part of Crush Movement?

    Blog 5: This article is the final part of the Project Heartware blog series. This is a personal reflection on belonging. I ponder why Nexpert is part of the Crush Movement – and what in the ideology, values, and operating model of the Crush Movement resonates with me. This is not a partnership story or brand collaboration.

  • Who is Project Heartware intended for?

    Blog 4: Project Heartware is designed for non-profit associations and organizations that work with people who are at risk of being left behind as society is increasingly shaped by new technologies. The risks may be related to age, language barriers, disability, unemployment, rehabilitation, challenging life situations, or simply limited opportunities for continuous learning. Often, it is not just a single factor, but a combination of many factors.

  • Kris Tampere Case: Agency through Artificial Intelligence

    Blog 3: Kris Tampere works with people who have backgrounds in substance abuse or crime, and who are supported in returning to working life and finding stability in everyday life. From the perspective of Project Heartware, this group represents one of the primary reasons why the project was established.

  • Case Eläkeliitto: From Curiosity to Agency

    Blog 2: This Pensioners' Association district became the first artificial intelligence workshop group for Nexpert's Project Heartware. Seniors are a particularly important and timely target group. Some of these active retirees already use computers and mobile devices as part of their daily routines. They coordinate activities, handle communications, and support their members through digital channels.

  • Co-creation with Crush

    We are proud to be members of the Crush Movement community. In addition to inspiration and networking, it also offers the opportunity to truly shape the future together. Future Lab was a powerful reminder of what happens when diverse people with different skills and stories come together to achieve a common goal. For Nexpert, it reinforced why we do what we do: helping diverse groups simplify…