Industry 5.0

Nexpert Oy

picture with Joonas Mustonen and Selko Solution Logo, a cover for the article why Selko Solution works with Nexpert

Category: Get the processes in order

  • Selko Solutions ja Nexpert – teknologiasta ratkaisuiksi

    Selko Solutions and Nexpert – from technology to solutions

    Selko Solutions Oy is a software company dedicated to making modern technology a practical part of everyday business. At the heart of the company's philosophy is a simple but important idea: technology should deliver tangible business value rather than remain confined to strategy documents or presentations.

  • Kuinka automatisoida asiakasviestintä tekoälyn avulla

    How to automate communication with clients using AI

    Most client communication — status updates, appointment confirmations, follow‑ups, and FAQs — follows predictable patterns. Automating these tasks saves hours of manual work each week and ensures clients receive timely, consistent responses.

  • Projektien automatisointi

    Project Automation

    When discussing project automation, the conversation often starts with tools. Which platform should be selected? What systems should be integrated? What processes can be automated? In my experience, however, successful automation does not begin with technology. It begins with people and a shared way of working on projects.

  • Case: TKI-hanke oppivan organisaation rakentamiseksi Valtionhallinnossa

    Case: An RDI Project for Building a Learning Organisation in Public Administration

    In a state administration organization, a situation was identified that is familiar to many large expert organizations: feedback, observations, and development ideas continuously come from many directions, but the learning generated from them does not necessarily get shared...

  • Väylävirasto – kustannussäästöjä laadunvalvonnassa

    Finnish Transport Infrastructure Agency – cost savings in quality control

    Summary In the Finnish Transport Agency's design projects, quality assurance is not just a checklist but a part of long-term risk management and information preservation. The preparation time for road and rail projects can be up to 20 years, which…

  • Hukka on ylikulutusta

    Waste Is Overconsumption

    Finland's ecological overshoot day was April 1, 2026. I was at a construction site where over ten million kilograms of steel were used for rebar, and this is an example story of a situation that is unfortunately all too familiar in subcontracting...

  • Сapselikodit ja sauna – Canton Fair, vaihe 2

    Capsule hotels and sauna – Canton Fair, Phase 2

    Canton messujen ensimmäinen vaihe on elektroniikan ja kulutustavaroiden spektaakkeli, mutta toisessa vaiheessa on vuorossa todella rakenteellinen ja innovatiivinen rakennetun ympäristön osa-alue. Tällä kertaa keskityin kahteen…

  • Robotiikka, joka kiinnitti huomioni – Canton Fair, vaihe I

    Robotics that caught my attention – Canton Fair, Phase I

    The 138th edition of the Canton International Fair was held in Guangzhou, South China. These massive fairs are open for three weeks, and you can find just about everything - and what's not...

  • Miten Industry 5.0 muokkaa verkkokaupan tulevaisuutta? 

    How will Industry 5.0 shape the future of e-commerce? 

    Last week I attended the Verge Retail & eCommerce event at Epicenter Helsinki, a vibrant innovation hub that brings together digital pioneers, startups and enterprises to create the future of business. The Verge...

  • Osa 2: Apurobottien sovellukset ja vaikutukset

    Part 2: Applications and Impacts of Helper Bots

    Continuing from Part 1, Hannover Messe 2025 showcased how collaborative robots are moving beyond factory floors: the most attention was paid to safety and ease of use, with user-friendly interfaces and adaptive...

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  • Selko Solutions and Nexpert – from technology to solutions

    Selko Solutions Oy is a software company whose goal is to make modern technology a concrete part of companies' everyday lives. At the core of the company's thinking is a simple yet important idea: technology should be visible in companies as practical benefits, not just in strategy documents or celebratory speeches. For Selko, artificial intelligence, automation, and data are above all tools that can be used to solve real business challenges and ease people's daily work.…

  • How to automate communication with clients using AI

    Key findings Key benefits of customer communication automation Most customer communication — status updates, appointment confirmations, follow-ups, and frequently asked questions — follows predictable patterns. Automating these tasks saves hours of manual work weekly and ensures that customers receive up-to-date and consistent responses. Key benefits: How to identify the need for communication automation The first step is mapping out external communication. If most of your team’s…

  • Project Automation

    When talking about project automation, the conversation easily starts with tools. What system to choose, what to integrate, and what can be automated. In my experience, however, good automation does not start with technology. It starts with people and a shared way of doing project work. Before tasks, reminders, reports, or decision lists should be automated, one must understand how a project actually works in everyday life. Who makes the decisions?…

  • Case: An RDI Project for Building a Learning Organisation in Public Administration

    Valtionhallinnon organisaatiossa tunnistettiin tilanne, joka on tuttu monelle isolle asiantuntijaorganisaatiolle: palautetta, havaintoja ja kehitysideoita tulee jatkuvasti monesta suunnasta, mutta niistä syntyvä oppi ei välttämättä jakaudu koko organisaation käyttöön. Palautetta kyllä käsitellään, mutta usein sen pohjalta saatu oppi jäi yksittäisen hankkeen, osaston, tiimin tai yksikön käyttöön ja sitä ei muisteta, ehditä, ymmärretä tai tiedetä jakaa muille. …

  • Finnish Transport Infrastructure Agency – cost savings in quality control

    Summary: In the Finnish Transport Infrastructure Agency's planning projects, quality assurance is not merely a checklist, but part of long-term risk management and knowledge retention. The preparation time for road and rail projects can be up to 20 years, which makes quality assurance exceptionally demanding: information has time to change owners, systems, and contributors multiple times. In this overall entity, the quality assurance process for planning projects was developed across several parallel sub-entities: the minimum requirement for self-handover by design and implementation service providers, as well as the client's quality assurance points...

  • Waste Is Overconsumption

    Finland's Earth Overshoot Day was April 1, 2026. I was at a construction site where over ten million kilos of rebar went into concrete reinforcement, and this is an example story of a situation that is unfortunately familiar in subcontracting. The rebar workers had finished their part. The inspection had been done. After that, the formwork carpenters arrived and noticed that some of the reinforcements prevented the installation of tie bolts. The end result was that the rebars were cut with an angle grinder…

  • Capsule hotels and sauna – Canton Fair, Phase 2

    Canton messujen ensimmäinen vaihe on elektroniikan ja kulutustavaroiden spektaakkeli, mutta toisessa vaiheessa on vuorossa todella rakenteellinen ja innovatiivinen rakennetun ympäristön osa-alue. Tällä kertaa keskityin kahteen kiehtovaan ja vastakkaiseen suuntaukseen: erittäin tehokkaaseen kapselikotiin ja ajattomaan, mutta jatkuvasti kehittyvään saunaan. Niille, jotka tuntevat messujen laajan kokonaisuuden, nämä tuotteet olivat esillä pääasiassa messujen Laitteisto & työkalut ja Kodinkone osastot. Se on aarreaitta…

  • Robotics that caught my attention – Canton Fair, Phase I

    The Canton Fair was held for the 138th time in Guangzhou, southern China. This massive trade fair is open for three weeks, and you can find almost everything there—and what is not on display, you can request through online quotes. It is primarily a B2B event intended for importers, wholesalers, and retailers, but you can also buy product samples if something interests you. However, my main goal was to explore the service robotics section.…

  • How will Industry 5.0 shape the future of e-commerce? 

    Last week I attended the Verge Retail & eCommerce event at Epicenter Helsinki, which is a vibrant innovation hub that brings together digital pioneers, startups, and enterprises to co-create the business of the future. The Verge program featured insightful presentations on the technological transformation of retail and e-commerce, emphasizing that while the technology is ready, true change depends on mindset. One of the most striking highlights was Walmart's recent announcement of a partnership with OpenAI… – This…

  • Part 2: Applications and Impacts of Helper Bots

    Continuing from part 1, Hannover Messe 2025 showcased how collaborative robots are moving beyond factory floors: The most attention was drawn to safety and ease of use, with user-friendly interfaces and adaptive features ensuring smooth cooperation between humans and robots. These trends represent a significant shift in how companies approach automation: it is not replacing, but complementing it. Keep an eye out for upcoming posts looking at assistive…